How can we help?
Find quick answers or prepare a message for the WoWS AI support team.
Help topics
Help libraryCheck your email and password, then use the account recovery flow on the sign-in page if needed.
Your member journal is in your signed-in workspace. Your account's data access is scoped by workspace permissions.
The live automated execution engine and broker connection are not enabled yet. Selecting Live in preferences will not place orders.
Open Settings → Security and request the account recovery email. Follow the verified recovery process.
Not yet. This page is the support center shell; real-time agent chat and ticket delivery still need a secure backend connection.
Prepare a support message
Write down what happened. You can copy your message to send through an official support channel once one is provided.